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Quality Assurance (QA)
In order
that all delivered products be assured a high level of customer
confidence and to achieve high customer acceptance, it is TechPubs
policy to maintain a comprehensive QA. Over 20% of the company’s
resources are dedicated to QA activities, as required by Mil-Spec, ISO
9002, and other accepted standards of production quality assurance.
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Validation - As per Mil-Spec |
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Verification - As per Mil-Spec |
We have established seven specific QA checkpoints along the workflow path:
1. |
After preparation of outline and work plan, to ensure compliance with military / commercial specifications |
2. |
Prior to submission of samples |
3. |
Upon preparation of the first draft, by a senior technical writer |
4. |
Before submission of the first draft to the customer, to ensure implementation of QA comments and remarks |
5. |
Before submission of the second (final) draft to the customer, for the completeness of content |
6. |
After preparation of Camera Ready copy |
7. |
After printing and binding / CDROM / DVD Preparation |
Cost is a major issue for many businesses,
especially for start-ups and small development shops. A practical
alternative is to write the basic content yourself, then turn it over to
us for organization, rewriting and formatting according to the
end-user’s specifications, editing, and publishing.
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